Creating and maintaining user documentation doesn't have to be fiddly, time consuming and mind-numbing.
WalkThru is the ultrafast way to write and maintain accurate, standardized, user friendly IT help resources.
Create knowledge articles for ServiceNow and Confluence, HTML, Word, Powerpoint and others with one simple work effort.
Accurate and up to date instructions allow users to help themselves without having to call the help desk.
Easy to understand materials reduce the time it takes to resolve a users issue.
Handle the same issue in the same way everytime.
Handle some incidents faster by providing clear visual instructions.
A clear, complete rule book makes it easier for the help desk and the users to to the right thing.
Rob Wilkins, NSW Education
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