Write SOP's, training guides, knowledge articles and work instructions in half the time.

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Customer Success

The ultra fast way to write concise, standardized user documentation and knowledge articles.

Ultra Fast

We combine the simplicity of a drawing tool with a powerful, automatic formatting and layout system to provide standardized IT procedure documents in a fraction of the time.

Designed for IT people

Created for time poor IT experts, the application is all about speed of knowledge capture in a logical, repeatable, formatted manner.

Used by the business

WalkThru is equally at home with Subject Matter Experts with a procedural story to tell.

Across the organization teams use WalkThru to create and maintain clear, accurate procedural instructions.

WalkThru is used by teams in:

Service Desks

Process Improvement

Change Management

Learning & Development


IT Compliance & Audit

Why maintaining documentation matters How WalkThru can help
High Praise

“With WalkThru I can create help guides in 90% less time than it would normally take. I know of no other tool that allows you to publish in so many formats.”

Rob Wilkins, NSW Education


  • Create user manuals, work instructions, training guides, SOPs, QRGs

  • Integrated with ServiceNow and Confluence

  • Easily maintain documents over time

  • Convert your WalkThru into Word, PowerPoint, HTML and eLearning

  • Standardize your IT user documentation

  • Productive in 30 minutes

Corporate Integrations

ServiceNow, Confluence, SharePoint

Create your knowledge assets in WalkThru and manage and share them in ServiceNow, Confluence and Sharepoint.

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Up to date IT user documentation provides extraordinary benefits to organizations.

End Users

Clear instructions, less frustration, more productive, happier users.

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Help Desk

More efficient users, reduced helpdesk calls.

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Increase software utilization, improve IT user satisfaction.

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