Fast, Easy, Rewarding

IT user documentation.

Made easier.

Creating and maintaining user documentation doesn't have to be fiddly, time consuming and mind-numbing.

Write and maintain accurate, standardised, user friendly IT help resources in a fraction of the time.

WalkThru is the ultrafast way to write and maintain accurate, standardized, user friendly IT help resources.

WalkThru is the ultrafast way to write and maintain accurate, standardized, user friendly IT help resources.

Create knowledge articles for ServiceNow and Confluence, HTML, Word, Powerpoint and others with one simple work effort.

Help Desk Benefits
  • Reduce Calls

    Accurate and up to date instructions allow users to help themselves without having to call the help desk.

  • Improve Speed

    Easy to understand materials reduce the time it takes to resolve a users issue.

  • Consistency

    Handle the same issue in the same way everytime.

  • Faster incident resolution

    Handle some incidents faster by providing clear visual instructions.

  • Compliance

    A clear, complete rule book makes it easier for the help desk and the users to to the right thing.

High Praise

“With WalkThru I can create help guides in 90% less time than it would normally take. I know of no other tool that allows you to publish in so many formats.”

Rob Wilkins, NSW Education

Up to date IT user documentation provides extraordinary benefits to organizations.

End Users

Clear instructions, less frustration, more productive, happier users.

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Help Desk

More efficient users, reduced helpdesk calls.

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Enterprise

Increase software utilization, improve IT user satisfaction.

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